International Shipping
Shipping costs are calculated automatically at the checkout page depending on both the weight of the package and destination.
Duties and Taxes
International/outside US orders may be subject to government taxes and custom charges that are collected at the time of delivery and are separate from the charge by ONETO.
Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary by country. If you have any questions related to customs charges you are advised to contact your local customs.
By law, we must declare all items at their full price and cannot alter this amount to decrease international custom fees.
If you refuse a shipment from ONETO, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Oneto. This amount will be deducted from your merchandise refund. In the instance, the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded.
Currency Conversions
All prices listed on our site are in USD, and charged in USD. The bank that has issued your card determines the exact exchange rate that you will pay, but in general it will match very closely with the going exchange rates. To get an estimate of approximately what the exchange rate currently is please use a converter.
Policy and Terms
By placing an order at ONETO you are responsible for original shipping charges, all applicable custom import fees and the cost of return shipping back to ONETO. This also applies to any shipments that are refused by you at delivery.
